The Mailchimp feature is extremely limited and I have trouble understanding what exactly the purpose of it is. Suggestion - if an address needs to be changed, Eventbrite could automatically send an email to the list of attendees or a calendar notification of the change. With COVID-19, we had to shift from an in-person event to make it a virtual event and because we had to change the address, Eventbrite woudn't allow it. I wish there was an abilitty to make updates to the address after an event has already been published. It's such a powerful feature and so incredibly easy to setup. This way, our social media audiences can register for tickets directly through the Facebook event published on Facebook. The feature that is most useful to us is the Facebook event integration - and the best part - it's free. The setup and ease of use for a first time Eventbrite user/manager was incredibly easy and seamless. The analytics and reporting are very robust, especially for a free plan.

Our goal is to encourage our Facebook audiences to attend more virtual events and provide them with the exact information and details they need, all housed in one concise place and Eventbrite has been the perfect tool for us.

Eventbrite customer services